FAQ

All our filaments are manufactured within a tolerance range of ±0.02 mm. This prevents nozzle clogging and ensures smooth surface quality in your prints.

3D printers are installed by the user. You can complete the installation using the installation guide included in the box. If you have any technical questions, you can get help from our support line.

We sell 3D printers from brands including Creality, Anycubic, Elegoo, Bambu Lab, Snapmaker, Phrozen, FLSUN, Artillery, Flashforge and ZAXE.

First, we recommend contacting our support team to determine whether the problem is a user error or a hardware issue. Most problems can be resolved with simple instructions. If a hardware fault is identified, we will direct you to an authorized service center and follow up on the process.

Our own filaments and the 3D printers and other hardware we sell may ship from different warehouses depending on stock availability.

In addition, filament orders above a certain quantity may be split into multiple orders and shipped to you separately, so we can manage our logistics and box capacity more efficiently.

Within Türkiye, we ship with Yurtiçi Kargo, Hepsijet and Kolay Gelsin.